Building Stronger Communities Through Pet Accountability Programs

Building Stronger Communities Through Pet Accountability Programs

Pets are more than companions—they’re family members, stress relievers, and even social connectors. In multifamily communities, they can serve as catalysts for creating a stronger sense of belonging. However, fostering a harmonious living environment where pets and residents thrive requires clear policies and proactive management.

How Pets Strengthen Community Connections

Pets play a unique role in building social bridges. Dog owners naturally connect during walks or at pet parks, and shared experiences around pets often lead to lasting relationships. A study published in PLOS ONE found that dog owners were 60% more likely to meet new people in their neighborhoods compared to non-pet owners. These interactions foster stronger social networks and a sense of belonging.

In multifamily properties, pets can be a unifying factor. Residents bond over their shared love for animals, participate in pet-friendly resident events, and create a vibrant community culture. However, unresolved issues like unscooped pet waste can quickly sour these relationships, leading to resentment and petty disputes.

Eliminating Conflicts and Promoting Fairness

Uncollected pet waste is one of the most common sources of tension in multifamily communities. Whether it’s accusations about whose dog left the mess or frustration over inconsistent enforcement, these disputes can strain neighborly relationships and erode trust.

DNA-based dog waste programs directly help manage waste issues but also improve community culture by fostering fairness, eliminating conflicts, and encouraging positive interactions among residents. By identifying waste through DNA matches, properties can hold the correct pet owners accountable, ensuring that policies are enforced fairly and consistently. This eliminates the “he-said-she-said” dynamic, allowing neighbors to focus on building positive relationships instead of engaging in conflicts.

Creating a Culture of Responsibility

Fair enforcement of pet policies promotes a culture of accountability and mutual respect. Pet owners are more likely to comply with waste management rules when they see that everyone is held to the same standard. Non-pet owners, in turn, feel reassured that any pet-waste concerns are addressed appropriately.

This culture of responsibility doesn’t just enhance resident relationships—it also delivers measurable benefits for your property.

The Tangible Impact of Accountability

When communities embrace programs like PooPrints, the results are clear and impactful. By combining fairness with proactive management, PooPrints creates a foundation for thriving communities:

  • Cleaner Properties: Residents enjoy pristine green spaces and well-maintained common areas, boosting satisfaction.
  • Happier Neighbors: Fair policies reduce resentment and encourage positive interactions among residents.
  • Efficient Management: Staff can focus on proactive maintenance rather than mediating disputes, saving time and resources.

Building Community and Value

Pet accountability programs go beyond resolving conflicts—they elevate the entire resident experience. By ensuring cleanliness and fostering fairness, properties can create stronger, more connected communities that residents are proud to call home.

For property managers, the value is just as significant. Reduced maintenance costs, higher resident retention rates, and improved marketability make accountability programs a win-win for everyone.

PooPrints: Advancing ESG Goals through Responsible Waste Management in Multifamily Communities

PooPrints: Advancing ESG Goals through Responsible Waste Management in Multifamily Communities

In recent years, there has been a growing emphasis on incorporating Environmental, Social, and Governance (ESG) principles into multifamily operations. As owner/operators strive to create a positive impact on the world, innovative solutions like PooPrints have emerged to address various ESG challenges faced by apartment communities. While PooPrints has been partnering with multifamily for over a decade to tackle dog waste complaints, it is only recently that the technology has become aligned with ESG principles.

PooPrints supports ESG goals through responsible waste management, and its positive implications for the environment and society are many.

Environmental Impact:

PooPrints significantly contributes to environmental sustainability. By accurately identifying pet owners who fail to clean up after their pets, our technology addresses a significant environmental issue. The ability to hold individuals accountable for their actions promotes cleaner and healthier environments, reducing the contamination of water sources and minimizing the spread of diseases associated with pet waste

Social Responsibility:

PooPrints aligns with social responsibility objectives by enhancing the quality of life in communities. The presence of unmanaged pet waste negatively impacts public spaces, posing health risks and diminishing the overall well-being and satisfaction of residents. By implementing PooPrints, operators and municipalities can establish effective waste management programs that foster cleaner and safer neighborhoods. This proactive approach encourages responsible pet ownership, promoting community engagement, strengthening social cohesion, and improving the overall livability of shared spaces.

Governance and Accountability:

PooPrints reinforces effective governance and accountability, which are fundamental principles of ESG, in waste management practices. By implementing a comprehensive and transparent pet waste tracking system, PooPrints enables apartment communities, neighborhoods, parks, and municipalities to enforce policies that promote responsible pet ownership. Through this technology, clear guidelines, codes of conduct, and rules can be established, ensuring that pet owners are accountable for cleaning up after their pets.

The data collected through PooPrints provides valuable insights for decision-making and resource allocation. Operators can analyze patterns and trends related to pet waste to optimize waste management strategies. This data-driven approach enhances governance practices and empowers stakeholders to make informed decisions regarding waste management initiatives.

PooPrints serves as an exceptional example of how a unique technology aligns with ESG principles. By addressing environmental concerns, promoting social responsibility, and enhancing governance practices, PooPrints enables communities to adopt sustainable pet waste management practices. The implementation of this service not only benefits the environment but also improves the overall well-being of society. As organizations increasingly prioritize ESG goals, innovative solutions like PooPrints play a crucial role in creating a more sustainable and responsible future.

Emphasizing the “E” in ESG

Emphasizing the “E” in ESG

As climate change and other environmental challenges continue to take center stage, more and more apartment operators are talking about Environmental, Social and Governance (ESG) factors and how to create more comprehensive ESG practices within their organizations.

The “E,” specifically, has been a huge point of focus for many apartment operators across the country who are looking to minimize their environmental impact and create more sustainable communities. From utilizing eco-friendly building materials to mitigating waste from apartment communities, there are multiple facets of the environmental aspect of ESG that operators are taking action on.

Local water sources
Apartment communities are at risk of negatively impacting the environment in a number of ways, such as using harmful pesticides and fertilizers or neglecting to properly remove excess trash and pet waste. Chemicals used to repel pests and treat gardens at a community can trickle into nearby bodies of land and water, and over time, wreak havoc on the environment. Pet waste may seem like a minuscule problem, but it’s one of the greatest environmental impacts. As more communities become pet inclusive, operators are looking to better mitigate pet waste. After all, pet waste does not simply decompose and disappear – it causes long-term impact. Eventually, it washes into water sources and causes great damage to surrounding areas and can contaminate local water sources.

Ecological Solutions and Evidence published a study that found almost every 2.5 acres of land contains roughly 11 pounds of phosphorus and 24 pounds of nitrogen derived from unscooped pet waste. High levels of these nutrients not only decrease the oxygen necessary for aquatic life to survive, they simultaneously bolster the growth of harmful algae and disease-causing bacterias, like fecal coliform, in our water supply.

Additionally, a surplus of nitrogen in the atmosphere encourages an increased production of ammonia and ozone, pollutants that impair the ability to breathe, restrict visibility and negatively adjust plant growth. Excessive amounts of nitrogen also causes faster-growing nuisance plants to out-pace and eliminate slower-growing plants that provide vital benefits to the environment.

Carbon emissions and energy consumption
Reducing carbon emissions is one of the main areas operators are focusing on. Nearly 40% of global carbon dioxide emissions come from real estate, and of that, approximately 70% are produced by building operations.

Many companies have committed to reaching net-zero emissions in the future. For example, Hines has been targeting net-zero operational carbon in its building portfolio by 2040. Hines has been developing systems and roadmaps for reducing embodied carbon across building lifecycles and designing processes to retrofit existing buildings to be carbon neutral.

A large part of reducing carbon comes from managing energy consumption (electricity, water, gas) in communities. Companies are implementing smart home technology and thermostats, energy-efficient appliances, electric vehicle charging stations and more to help residents reduce and better manage their energy consumption – even when they’re not home. Mill Creek completed several LED lighting retrofits within a few communities and reduced common area electricity use as much as 57%.

While the ultimate goal of being an ESG community and implementing sustainable practices is to protect the well-being of residents and enhance the longevity of the environment, there are ample operational benefits. Being an environmentally conscious community isn’t just attractive to potential residents and investors – it’s a revenue booster as well. ESG reporting can not only impact investment opportunities (investors are looking at ESG reporting efforts), but it can make an impact on attracting and retaining residents. Per multifamily data research cited on apartmentdata.com, 80% of apartment residents believe that residing in green apartment communities is beneficial to their health. Sixty-one percent of renters also say they would pay more each month for an eco-friendly apartment.

A more sustainable community is what modern residents desire. Operators can make an enormous difference for the environment and their residents by creating cleaner, greener and healthier communities. Implementing the practices and services that reinforce those efforts leads to higher resident satisfaction and occupancy rates and increased investment opportunities. 

Making a Community-Wide Difference: Appealing to Renters’ Desire for More Sustainability

Making a Community-Wide Difference: Appealing to Renters' Desire for More Sustainability

Apartment companies across the country have incorporated more sustainable practices into their businesses, from utilizing eco-friendly materials and leveraging smart home technology for energy reduction to (Environmental, Social and Governance) ESG reporting and implementing procedures that minimize environmental impact. There is a growing pressure in rental housing, from residents, associates and investors alike, to take more action on sustainability measures. 

As apartment operators calibrate their focus on further accommodating modern renters, sustainability is playing a key role in their plans. More renters are becoming aware of their environmental footprint and are making more environment and health oriented decisions in their personal lives. They’d also like to live in apartment communities that support their lifestyle and make it even easier to recycle, manage energy consumption and mitigate waste and trash around communities and neighborhoods. 

Based on survey findings from the 2022 AMLI Sustainable Living Index, 88% of respondents noted that they are concerned about climate change and 80% said living in an apartment with green features is beneficial to their health. 

Here are some of the sustainability practices that apartment operators are implementing to make a community-wide difference and appeal to renters’ desire for more eco-friendly living environments: 

Smart home for energy efficiency
Smart home technology has become a very popular amenity among modern renters and it also comes with a sustainable perk: energy efficiency. Smart home features like thermostats and appliances can automatically adjust to fluctuating energy needs and help residents better manage and reduce their energy consumption.

From water and electricity to waste and blinds, there are multiple ways residents can utilize their smart home tech to conserve energy. Many features are automated, like turning off the lights if a resident forgets before they run out. Residents can also control their devices remotely, so should they be away from home, they can still adjust on the fly. 

In turn, smart home tech helps residents conserve energy while saving money. With energy prices up across the country, residents appreciate the ability to keep their costs low while monitoring their own energy consumption. Energy efficient amenities allow operators and residents to lower greenhouse gas (GHG) emissions and other pollutants while supporting more sustainable communities. 

Pet waste reduction 
One of the most potent pollutants found within apartment communities is pet waste. As more and more apartment communities become pet friendly and create pet-inclusive environments, there is a larger need to crack down on waste mitigation efforts.

Pet waste can be detrimental to the health and well-being of pets and residents alike while damaging the environment. Aside from transmitting harmful diseases, if pet waste isn’t picked up, it can be carried into local waterways by storm runoff. In turn, all the harmful pathogens and bacteria found in pet waste can degrade water quality. 

The U.S. Environmental Protection Agency (EPA) cites pet waste as a significant source of nonpoint environmental contamination, meaning it comes from more than one source.

Electric vehicle charging stations
Sales of electric cars (fully electric and plug-in hybrids) doubled in 2021 to a new record of 6.6 million, according to the latest edition of the annual Global Electric Vehicle Outlook. The AMLI Sustainable Living Index survey also found that 56% of respondents said they think they will be driving an electric vehicle (EV) or a plug-in hybrid in five years. 

People are turning to electric vehicles for various reasons, from sustainability concerns to fuel savings. More demand for EV means a higher demand for charging stations. As this trend continues, EV charging stations will be make-or-break decisions for many renters and is a significant sustainable option that also future-proofs communities.

As more people become increasingly aware of their own environmental footprint and energy consumption, they’re also looking to live in places that share the same values and goals. There are many different ways the rental housing industry is acting on sustainable measures, and these efforts will continue to play a much larger role.

Upping the Curb Appeal Game Ups Your Resident Game

Upping the Curb Appeal Game Ups Your Resident Game

It’s no secret that maintaining a pristine curb appeal greatly influences a community’s reputation and digital curb appeal. After all, residents will express both their pleasure and displeasure in online reviews, and those reviews carry enough weight to either attract or repel prospects. Having a clean and beautiful apartment community not only expands the potential resident pool, but it also retains residents for longer periods of time. 

Satisfied residents are more likely to sign renewals, leave positive reviews and refer prospects to a community. These components strengthen a community’s online reputation and enhance the overall brand. But if a community is unkempt, residents will look elsewhere and detail their frustrations in a negative review. Some of the most common curb appeal complaints include trash and unscooped pet waste. 

According to data gathered from the latest Multifamily Pet Policies and Amenities Survey conducted by PetScreening and J. Turner Research, a staggering 84% of respondents cited that their No. 1 pet-related concern is pet waste. Those types of findings reiterate just how much of an impact something like unscooped pet waste can have on overall resident satisfaction. 

From associates and residents to visitors and prospects, it means a lot to each and every person who steps foot on a property to find it appealing and in a well-kept condition. But with an ever-growing number of residents and pets, keeping up curb appeal can often be a challenge for operators. 

Typically onsite associates and maintenance teams are the ones who are tasked with community clean up if a third-party vendor isn’t already helping. If onsite teams are responsible, this creates a domino effect. They become inundated with cleaning up the community and have less time left to take care of leasing, maintenance requests and tend to resident needs. Over time, residents will take notice and their level of satisfaction dwindles.

Operators have been utilizing technology and third-party vendors to enhance curb appeal efforts and create cleaner, more appealing communities. But the key to long-term success is taking a proactive approach. For example, some companies are leveraging DNA testing of pets to mitigate unscooped pet waste, hold pet owners accountable and foster a culture of responsible pet ownership. Of the more than 7,000 communities currently using DNA testing services, many have reported a 95% decrease in the amount of pet waste found onsite. 

The renters of today are just as environmentally conscious as they are digitally savvy. They care about their homes and appreciate living in clean communities, and they will let the world know if they are happy or disappointed with a community and all the reasons why. By improving and maintaining curb appeal, operators are not only accommodating and satisfying residents, but they’re also improving their digital curb appeal and reputation, which can make or break a prospect’s decision. 

Although there are multiple factors to enhancing resident satisfaction, increasing renewal rates and attracting new residents, keeping a clean community should not be overlooked. Curb appeal is just one cog in the machine, but it’s a significant driving force of a positive living experience and building a better online presence.

The Overlooked Maintenance Problem: Unscooped Pet Waste is Stifling Maintenance Teams Efficiency

The Overlooked Maintenance Problem: Unscooped Pet Waste is Stifling Maintenance Teams Efficiency

Maintenance teams are the very core of every apartment community, keeping operations running smoothly and residents happy. They are responsible for a multitude of day-to-day tasks around apartment communities – they fulfill resident work orders and tend to onsite amenities, like pools and washing machines. But one thing they didn’t sign up to do is pick up unscooped pet waste. 

With a sizable increase in the number of pet owners living in an apartment community, the amount of pet waste found within a community is sure to pile up. Relying on maintenance teams to remedy the problem is no longer a feasible option. In fact, utilizing maintenance teams to pick up waste is most likely costing operators valuable time, equating to a substantial loss in revenue. 

Maintenance professionals worldwide will tell you that there is never a dull moment throughout their work day. From ensuring units are ready for move-in to tending to the countless resident maintenance requests pouring in, they don’t have a moment to spare. Yet, when the need arises to clean the community and pick up unscooped pet waste, they are still the ones called on. However, by doing so, operators are ultimately doing a disservice to the entire community, including themselves and onsite teams.  

While many operators are looking to improve maintenance efficiencies and streamline workflows with mobile maintenance systems, unscooped pet waste remains the hindrance that stifles all these efforts. Maintenance teams can spend an abundance of time, in many cases one to two days per week, picking up pet waste around a community. That inevitably impacts their ability to quickly respond to the wealth of tasks already on their plates – and residents certainly take notice of those delays. 

Operators have tried just about everything in an attempt to dwindle the amount of unscooped pet waste at their communities, but those efforts still seem to come up drastically short of providing a sustainable solution to the challenge. To finally put an end to this seemingly never ending problem, an increasing number of operators are taking a more forward-thinking approach and turning to proactive solutions like enlisting a biotechnology service that performs DNA testing of pet waste. 

More than 7,000 communities spanning the globe have tapped into the holistic approach of biotechnology services and an overwhelming number of them have reported a 95% reduction in the amount of unscooped pet waste at their respective communities. That level of improvement greatly deducts the time that maintenance teams have to spend correcting what’s really the responsibility of the pet owner. 

Ultimately, everything ties back to resident satisfaction. Taking away time from the maintenance team definitely impacts the bottom line. If they can’t turn an apartment quickly enough or get to work orders in a timely manner, resident satisfaction will significantly drop and the domino effect negatively impacts everybody and everything, including NOI.

Community Clean-Up: Enhance Curb Appeal, Increase Asset Value

Community Clean-Up: Enhance Curb Appeal, Increase Asset Value

Maintaining a clean apartment community is a joint effort. Some responsibilities, like trash clean up and various maintenance needs, belong to onsite team members, while other responsibilities fall on the residents’ shoulders –  notably picking up pet waste.

Pet owners are responsible for cleaning up after their pet, but oftentimes that doesn’t happen. According to internal data, 40% of pet owners don’t pick up after their pets. Disposing of pet waste properly is imperative to the well being of an entire community because waste is a dangerous pollutant that’s incredibly harmful to the environment, people and pets. 

Although the health of a community is of the utmost importance, maintaining curb appeal is also crucial. Pristine curb appeal leads to both revenue growth and increased asset value.

With more people opting to live in pet friendly apartment communities and choosing to become pet owners, a larger number of operators are now rethinking outdated pet policies and allowing pets onsite. But with that good news does come one downside – unscooped pet waste throughout the property.

While steps like imposing fines to irresponsible pet owners and providing designated areas with well stocked pet waste stations may encourage owners to pick up after their pets, unscooped waste remains an issue. 

The ultimate goal is not to simply encourage pet owners to be more responsible when it comes to picking up their pets’ waste, it is to eliminate the problem completely. Failure to adequately address pet waste will eventually deter customers from signing a lease and moving in, leading to a reduced NOI.

Allowing pets onsite opens up a broader range of prospective residents and more opportunities to generate ancillary income. But by not fixing the unscooped pet waste nuisance plaguing communities industry wide, those opportunities will be in vain as curb appeal diminishes.

Operators must make greater steps to mitigate unscooped pet waste and prioritize how to best manage the problem with a holistic approach. Policy-based solutions don’t often yield the results operators are looking for as community policies don’t necessarily hold pet owners accountable. In recent years, major benefits have been found by utilizing DNA forensic testing of pet waste left behind and imposing fines on the residents who are leaving unscooped pet waste. 

Operators utilizing a DNA forensic testing solution for pet waste have reported a 95% reduction in unscooped pet waste. These clients, in turn, report increased satisfaction among residents and fewer online complaints. Dog waste can be traced back to the pet owners who are then fined, and less inclined to make the same mistake when there are financial consequences. After all, DNA doesn’t lie. 

In addition to the health and environmental benefits of ensuring pet waste is picked up and providing a proactive approach, biotechnology services drastically improve curb appeal, which is a proven way to boost occupancy. 

With a more aesthetically pleasing property and higher occupancy rates, taking a proactive approach to combating the pet waste problem is invaluable to the bottom line. It not only provides a cleaner, healthier environment to live in, but it attracts long-term residents. Excellent curb appeal adds tremendous value to assets and leads to more satisfied residents who are more likely to stay. Sustaining maximum occupancy, increasing revenue and maximizing asset value are primary goals of any operator. Those objectives can be accomplished while simultaneously keeping residents, their pets and the environment healthy.

Let’s Get Techy

Let's get 
Techy

In an age that is continually seeking the next best, fastest, smartest and most efficient thing, PooPrints is defining what it means to be in the multifamily-specific tech space. 

“The overall trend in multi-family tech is ‘digital transformation,’ meaning the evolution of manual overhead into more efficient operations, elimination of paper, and adoption of frictionless processes,” said Darren Wesemann, EVP, and CIO of Berkadia.  

So, let’s walk through how PooPrints actually embodies these trends.

Evolving Manual Operations

PooPrints now brings the lab straight to the community management team’s fingers through our patented database. The database allows managers to manage their pet population, check results, and execute key operational reports. Our registration process has been completely overhauled to create a more interactive experience for residents while taking excess work off management teams!

Elimination of Paper

We are as green as they get over here! One pillar of our mission statement is to essentially stay eco-friendly and our program works the same way. The new PooPrints registration process and waste collection method eliminate the need for written data, therefore, decreasing our paper trail!

Frictionless Processes

Let’s be honest, science was hard and onsite teams shouldn’t be expected to know all there is about DNA. The PooPrints team is here to ensure that this ageless biotech program is seamlessly implemented and managed on your community. Please reach out to us with any questions, concerns, feedback, or pushback! Your local representative is the best resource for quick and personalized answers. 

While our program as a whole remains the industry standard for DNA Dog Waste Management, PooPrints is still eager to continuously innovate and adapt to better serve our communities. Stay up to date with ongoing changes by joining our communities!

Sources

Multi-Family Tech Trends Shaping the Future. (2019, January 23). Retrieved January 18, 2021, from https://www.cretech.com/cretech-blog/multi-family-tech-trends-shaping-the-future/

Reopening With PooPrints

Reopen with 
PooPrints

This year has truly been one of the hardest for the multifamily industry as well as our nation as a whole. Many projects, celebrations, plans, and trips have been cut or postponed due to the global pandemic. As we near a more stabilized situation and begin to reevaluate those postponed events, make sure you are ready to jump back in!

Here are a couple of quick steps to take when preparing to reopen your community and to continue or even start the PooPrints program.

Dog Registrations

When it comes to PooPrints, dog registrations are everything! Ensuring that every single canine on-site has been registered directly impacts your sample results. 

The easiest way to retrieve an exact list of current dogs that are registered for your community is by selecting “Property Export” in the bottom left of your PooPrints account in the World Pet Registry. From here, select “Export Pet Owner with Pets” and you will receive a downloaded excel file with every registered dog and their owners information. 

START RECONCILING! Use this list and your pet ledger to figure out which dogs who have moved in since January have not been registered. Make sure these dogs get swabbed immediately for best results!

New Staff

In a high turnover industry, it is really important that staff are constantly staying up to date on community programs. If your community has received ANY new staff or undergone any management changes, let us know! Our training team is ready to help new eyes become familiar with PooPrints, the database and how to succeed with our program! Contact us to schedule training or to update any contact/billing information. 

Restock Product

The last thing you need to worry about with reopening is inventory. The worst is when you have scheduled a dog registration/swabbing and have no kits! Make sure this doesn’t happen by checking your current kits and placing appropriate orders with your PooPrints representative. Staying stocked up on kits helps processing and results stay as efficient as possible which means you can recoup costs easier!

Have questions or need clarification on what the next steps look like for your community? 

Let us know! You can call, email or drop us a line and we will help you.

Treat Yo’ Residents

Treat Yo' 
Residents

February is the month of L-O-V-E and as hard as it is to believe, we love our pet owning residents! PooPrints is here for the residents and want to make sure that you know it. Six out of every 10 pet-owning residents ARE responsible and do pick up after their pet and we applaud them! Our goal is to reward those who do their duty as a dog parent and to reshape the behavior of those who fail to do their job as one. That mentality of rewarding responsibility has motivated us to seek and procure partnerships that benefit our residents. So, let’s talk about them a bit. 

Our first partnership is with Orivet Pet Genetics and provides all residents with a free BioPet Life Plan. The Life Plan is a comprehensive life tool for owners to proactively manage their pet’s health directly through their PooPrints Account. Using an interactive and thorough questionnaire, the application is able to help owners forecast possible health issues and provide remedies. Pet owners can also store vaccine/medical records for their dogs and have a calendar to organize upcoming appointments. If owners want to find out even more about their dog they can purchase a breed test or health screening test. Results of these are viewable through their Life Plan and allow data to be even more specific for their dog. It is a great application for owners to be proactive and aware of their pets’ health!

Last year we entered into a partnership with the five-star dog walking service, Rover! Our relationship with Rover is super exciting in that they provide PooPrints residents with a $50 credit for their services. This encompasses dog walking, dog sitting, overnight sitting, drop in visits, and boarding. We understand how busy residents’ lives can get and Rover allows you to care for your pet but still handle all of your to-do’s. With spring time coming fast, this will allow your pet to get outside and be active even when your schedule is super busy. 

And lastly, our most recent partnership is with Chewy! Chewy has quickly established themselves as the premier online pet store, providing pet owners with every product their animal needs for a healthy and happy life. Through the PooPrints program, residents receive a $15 coupon when they spend $50 as a new customer and free shipping with them as well! Chewy offers honestly everything you need for your pet, from food to toys, coats to bowls and leashes, even medicine. It is the one stop show for every pet owner!

What’s truly great about all of these offers, is that residents can access all of them within their account in the DNA World Pet Registry! If residents need any assistance accessing their account or navigating, direct them to our Resident Communication team and they can help! Beyond these fun perks, the PooPrints program does help residents in other ways. It helps pet owners protect their dogs from other dogs’ unscooped waste which can carry harmful bacteria. It also really helps your community dynamic and can relieve any tension built up between residents about dog poop. The blame games and finger pointing are a thing of the past, they can now enjoy their walk with their dog without having to stress about catching a fellow resident for not picking up.